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Technical support

Solid File System (SolFS) offers software architects and developers a feature-rich storage for application documents and data, and is designed for use with real media (such as Hard Drives or Flash Cards) or logical structures (files on disks, database records, application resources, and raw memory). SolFS supports extensible encryption and compression, custom file tags, file and storage metadata, support for national languages and more. SolFS can be embedded into applications on all major operating systems (Windows, Linux, FreeBSD, MacOS X, Windows Mobile, Android, iPhone) as well as various custom hardware and software platforms.
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Technical support

Questions related to software installation, activation and usage -- please take a look at our support policy describing available options in detail. We recommend to follow these steps for fastest problem resolution:

  1. Please use Site Search first.
  2. Look in the Solid File System knowledgebase. It contains wealth of information about our products, how-to's, tutorials, and whitepapers.
  3. Browse documentation (Help file) online;
  4. Solid File System Forum are useful tool for support questions and product discussions. All questions are answered by EldoS staff. Forums are the preferred way to ask "How do I..." questions.
  5. If the previous steps were not enough, please use our Helpdesk System. Our technical specialists will solve you problem in the shortest time.
  6. For advanced help, such as creation of custom modules or adding new custom functions to our products, you can use the services we offer.
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