stephane
Standard support level
Total messages: 29
Registration date: 03/17/2009
|
Created:
03/09/2010 11:36:37
|
My boss reported a problem with a new ACER portable PC using Windows 7 family premium 64 bit edition. (rawdisk driver was never installed before on this PC)
It seem that none of the 3 drivers (elrawdisk.sys,elrawdisk64.sys ,elrawdiskia64.sys) are accepted by the TRawdisk.InstallDriver() function.
The path is correct , the 3 files exist but the function returns always "false" with a Windows.GetLastError=0 (no error) ... no matter which file is loaded
The only "strange thing" on this pc is that the "c:\program files" directory seems to be renamed to "c:\programs files (x86)".
Any idea on what could cause this issue ?
|
Eugene Mayevski
(EldoS Corp.)
Total messages: 3432
Registration date: 02/09/2005
|
Created:
03/09/2010 11:51:07
|
| Quote |
|---|
stephane wrote:
The only "strange thing" on this pc is that the "c:\program files" directory seems to be renamed to "c:\programs files (x86)". |
It's not strange - this is the way 64-bit windows works. You need to install the driver for x64 platform. Did you check your application with any other 64-bit system?
Sincerely yours,
Eugene Mayevski
|
stephane
Standard support level
Total messages: 29
Registration date: 03/17/2009
|
Created:
03/09/2010 11:58:34
|
I have forced the application to load the 3 drivers (one after one) to be sure that this is not a file version mistake.
And of course the application runs fine on several other 64 bits systems , this is the first time this issue is reported.
|
Eugene Mayevski
(EldoS Corp.)
Total messages: 3432
Registration date: 02/09/2005
|
Created:
03/09/2010 13:26:56
|
Is the application run from Adminstrator account? Please ensure that it's so.
Sincerely yours,
Eugene Mayevski
|
stephane
Standard support level
Total messages: 29
Registration date: 03/17/2009
|
Created:
03/09/2010 13:38:36
|
I presume this is the case but I asked the person that has access to the computer to test again with "execute as an administrator" the whole app, even if I make an elevation of priviledges just before installing the driver.
If will have an answer tomorrow, office is closed now ;)
|
stephane
Standard support level
Total messages: 29
Registration date: 03/17/2009
|
Created:
03/10/2010 16:49:35
|
Ok it seems this is an elevation problem, it seems that the code I use is not compatible with windows seven :-(
So no driver problem so far.
|
